![]() ![]() If wanting to purchase this product, please use a trial and have a plan prior to starting to make sure the features you need and want will work well for your organization, before spending the money on the annual subscription. We are now using Microsoft SharePoint/ OneDrive a little more but always go back to Dropbox when need to share securely. Dropbox Business is a better app for users that need urgent support 24/7. Customer support is not available to non-paying Dropbox users. However, 24/7 phone support is only available to Enterprise users. This works just fine as most company users do not have the need for the premium features and this helps with cost and efficiency. Dropbox Business users have more support options as priority chat and email support are available together with 24/7 phone support. One way we like to use it create a shared folder for a specific need and provide read/write access to non-pro users to access it. Those are features that have been available for years. ![]() ![]() But I love the secure sharing features that it provides and allows you to password protect as well as expire the link. ![]() We're dedicated to helping you have a great experience with Dropbox. Dropbox Business admins can contact live support through the admin console. We really loved using this tool in the beginning as it was easy to share large files, but when sharing to users that do not have enough storage on their personal account. Dropbox customers can reach Dropbox Support over email, via the help center, Twitter or Facebook and by posting in the Community. We originally started to use Dropbox Business as a solution to share data with other external users, consultants, and customers. Integration Platform as a Service (iPaaS). ![]()
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